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1. Is Adobe On My Computer

Why didn't Acrobat Reader download successfully?

Occasionally, you might face issues when downloading Acrobat Reader. Typically, this occurs for one of the following reasons:

• Your computer is not connected to the Internet, or there is a problem with your Internet settings.
  
• Your antivirus software needs to be updated.
• You may not be connected to the Adobe server.
  

How to fix download and installation issues for Acrobat Reader

If you're having trouble installing Acrobat reader, try the following:

1. Enable JavaScript

Set your browser to enable JavaScript. If you don't know how to set this browser preference, see the topic “Make sure JavaScript is enabled” for either Windows or macOS.

2. Check for anti-virus updates

From time to time, your antivirus software may incorrectly identify the Acrobat Reader installer as malware. False error reports include “TrojWare.Win32.Trojan.Agent.Gen,” “Trojan/JmGeneric.bcy,” and “Suspicious.” Users also report “Failed to Initialize” errors and having the installer quarantined.

Antivirus software vendors and service providers actively update their software so that the Acrobat Reader installer is recognized as legitimate. Ensure that your antivirus software is up to date.

3. Try a different browser

Certain conditions on your computer, such as security settings or browser cookies, can prevent the Acrobat Reader Installer from downloading. Often, the easiest way to resolve an unsuccessful download is to try the download again using a different browser. Try any of the following browsers that you are not already using:

• Mozilla Firefox
• Microsoft Internet Explorer
• Apple Safari
• Google Chrome

Note:

To learn how to run the installer to install Acrobat Reader, see the following:

4. Try a direct download link

If you still have trouble downloading Acrobat Reader, try using this direct download link. Select your operating system, language, and version, and then click Download now. Follow the onscreen instructions to complete the download.

5. Ensure a stable Internet connection

An unstable Internet connection can prevent you from downloading from other websites. Try downloading a file from another website, such as www.microsoft.com, www.apple.com, or www.mozilla.com. If the problem persists, contact your network administrator, help desk resource, or Internet service provider (ISP). See Resolve an unstable Internet connection to the Adobe website or FTP site for details.

After you establish a stable Internet connection, try to download the file again. If the original attempt to download the file was interrupted, restart the download process within the web browser you were using.

Note:

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A high volume of activity can interfere with an Internet connection. For best results, try to download files when there is less activity (for example, late in the evening, early in the morning, or on weekends).

6. Update the video card driver (Windows only)

Video card manufacturers frequently update their software drivers. If you haven't recently updated the video card driver, download an updated driver from the manufacturer's website. (To determine the manufacturer of a video card, view the card's properties in Device Manager.)

7. Troubleshoot for specific error messages

Is Adobe On My Computer

If one of the following errors occurs when you try to connect to or download from the Adobe website, work through the tasks below.

• Nothing happens.
• A file stops downloading prematurely.
• Any of the following errors occur:
  • 'The server returned extended information.'
    
  • 'Connection failure has interrupted the download. Check your Internet settings and click retry.'
    
  • 'Cannot connect to server, server cannot be found.'

A system freeze or an error message indicates a specific problem with your computer or the installation process. To troubleshoot further, see the solution associated with the error in the table below.

Visit the forums. See if other users are experiencing similar download and installation problems by visiting the Reader user-to-user forum, or the Deployment & Installation forum on AcrobatUsers.com. Try posting your problem on the forums for interactive troubleshooting. When posting on forums, include your operating system and your product's version number.

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Clicking on the Download Now (Visit Site) button above will open a connection to a third-party site. Download.com cannot completely ensure the security of the software hosted on third-party sites.

Adobe developed the Portable Document Format to standardize electronic document handling. PDF, the file format that carries the business world on its back, is everywhere, from product manuals to legal documents. To open, view, and edit PDFs, you need a PDF reader -- for example, Adobe's free Reader. Despite competition from simpler tools, Reader remains the standard the others are judged against. We looked at the latest version of Reader, Adobe Reader X. With it you can view and annotate all PDF files, sign documents electronically, and access optional Adobe Online subscription services directly from inside its interface.

Reader X's familiar interface opens with a quick-start file manager from which we could open a recent file or log in to an existing Adobe Online account. We clicked Open and browsed to a folder full of PDFs we use for testing. Reader rendered each document with high detail and faithful color reproduction. Clicking the Sign icon on Reader's toolbar let us digitally sign documents by adding text or attaching a signature via a wizard. We could also Print our document or e-mail it as an attachment or via Adobe SendNow. We could highlight text, add Sticky Notes, take a Snapshot, and attach Comments.

Reader has some extras that stripped-down competitors can't match, such as its Read Out Loud tool, which can read documents to you if you have sound capability. A Tracker tool monitors updates to Reviews and Forms. Under the Edit menu, entries labeled Protection, Analysis, and Accessibility let us manage security settings, check document accessibility, and analyze data using the Object Data Tool and Geospatial Location Tool. Reader doesn't lack support, either, starting with the sort of extensive Help file you'd expect from an Adobe product. The optional online services include converting PDFs to Word or Excel documents and creating PDFs using Adobe CreatePDF online. Apk files for android apps download. Clicking Tools toggles open the online extras.

As we noted, Adobe Reader X is the standard for freeware PDF readers, none of which can match Reader's capabilities and extras. Lighter, simpler tools are available, but Adobe's free reader remains the one to beat.

What do you need to know about free software?